Shipping policy
Last updated: 13 October 2026
1. Introduction
This Shipping Policy applies to all orders placed through www.homagni.com, our official WhatsApp channel, or our social media storefronts. It should be read together with our Terms & Conditions.
2. Order Processing Time
Orders are typically processed and handed over to our courier partner within 1–2 business days of order confirmation. Orders involving customisation may take longer; where applicable, this will be communicated to you at the time of order.
Orders are not processed or dispatched on Sundays and public holidays.
3. Domestic Shipping (India)
We ship across India through reputed third-party logistics partners. Estimated delivery timelines are communicated at checkout and may vary depending on your pincode and courier serviceability.
Cash on Delivery (COD) is available for eligible domestic orders and pincodes, subject to an additional COD handling charge of ₹80 per order.
4. International Shipping
We ship to select international destinations. Shipping charges for international orders vary by destination country and are calculated and displayed at checkout before you complete your order. Estimated delivery timelines for international orders will also be shown at checkout and may vary by destination.
5. Shipping Charges
- Domestic orders: Free shipping on orders of ₹999 and above. Orders below ₹999 are subject to a shipping charge, displayed at checkout.
- Cash on Delivery (COD): An additional COD handling charge of ₹80 per order applies, over and above the product and applicable shipping charges.
- International orders: Charged at checkout based on destination; see Section 4.
6. Order Tracking
Once your order is dispatched, you will receive a tracking number via email, SMS, and/or WhatsApp, which you can use to monitor your shipment's progress.
7. Transit Insurance
All orders are shipped fully insured until they reach you, at no additional cost.
8. Inspection Upon Receipt
We strongly recommend inspecting your package for any signs of damage or tampering before accepting delivery. If you notice any issues, please refuse the delivery and contact us immediately at homagnijewellery@gmail.com or +91 98304 02242. We also recommend recording an unboxing video, which will help us resolve any delivery-related concerns quickly.
9. Customs, Duties & Taxes (International Orders)
For international orders, any applicable customs duties, import taxes, or other charges levied by the destination country are the responsibility of the customer and are not included in the product or shipping price, unless explicitly stated otherwise at checkout.
10. Delays & Force Majeure
Estimated delivery timelines are indicative and may be affected by factors beyond our reasonable control, including courier delays, customs clearance, or force majeure events. Where we anticipate a significant delay, we will make reasonable efforts to notify you.
11. Contact Us
For any questions regarding shipping, please contact us at:
Email: homagnijewellery@gmail.com
Phone / WhatsApp: +91 98304 02242
Address: 212, Rashbehari Avenue, 1st Floor, Shop No. CD 104, Gariahat KMC Market, Kolkata – 700019, West Bengal, India