Privacy policy

Last updated: 13 October 2026

1. Introduction

Homagni ("Homagni", "we", "us", "our") is a brand of Rajlakshmi Jewellers, a proprietorship owned by Sri Tapan Dey, having its registered office and store at 212, Rashbehari Avenue, 1st Floor, Shop No. CD 104, Gariahat KMC Market, Kolkata – 700019, West Bengal, India.

This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit www.homagni.com, interact with our official social media pages and WhatsApp channel, or shop at our physical store (collectively, the "Platform"). It is published in accordance with the Digital Personal Data Protection Act, 2023 ("DPDP Act") and the Information Technology Act, 2000.

By using the Platform, you agree to the collection and use of your information as described in this Policy. If you do not agree, please do not use the Platform.

2. Definitions

  • "Personal Data" means any data about an individual who is identifiable by or in relation to such data.
  • "Digital Personal Data" means Personal Data collected in digital form, or collected offline and subsequently digitised.
  • "Data Principal" means the individual to whom the Personal Data relates (i.e., you).
  • "Processing" means any operation performed on Personal Data, including collection, storage, use, sharing, or deletion.

3. Information We Collect

a) Information you provide to us

  • Name, gender (optional);
  • Date of birth and/or anniversary date (optional — collected only if you choose to share it, to send you relevant gifting reminders and offers);
  • Email address, phone number, and postal/shipping address;
  • Payment information, processed securely through our payment gateway partner, Razorpay — we do not store your card, UPI, or net banking credentials on our own servers;
  • PAN details, where required by law for orders above ₹2,00,000;
  • Any information you share with us via WhatsApp, Instagram, or other social media in the course of enquiring about or placing an order.

b) Information collected automatically

  • Device and browser information, IP address, and general location (city/state level);
  • Pages visited, products viewed, items added to cart or wishlist, and time spent on the Platform;
  • Cookies and similar tracking technologies — see our Cookie Policy for details.

c) Information from other sources

  • If you interact with our advertisements on Meta (Facebook/Instagram) or Google, we may receive limited information about that interaction through those platforms' advertising tools, in accordance with their respective privacy policies.

4. How We Use Your Information

We use your information to:

  • process and fulfil your orders, including payment processing, shipping, and invoicing;
  • communicate order confirmations, shipping updates, and support responses via SMS, WhatsApp, email, or phone;
  • send you promotional offers, new collection launches, and gifting reminders — you may opt out of marketing communications at any time (see Section 10);
  • screen orders for potential fraud or risk;
  • improve our Platform, product range, and customer experience;
  • run and measure the performance of our marketing and advertising campaigns, including on Meta and Google;
  • comply with applicable tax, audit, and legal obligations, and respond to lawful requests from law enforcement or regulatory authorities.

5. Legal Basis for Processing

We process your Personal Data primarily on the basis of your consent (given at the time of registration, checkout, or opt-in to marketing communications), and where necessary to perform our contract with you (i.e., to fulfil an order) or to comply with a legal obligation.

6. Sharing of Your Information

We do not sell your Personal Data. We share it only as needed, with:

  • Razorpay, our payment gateway partner, to process payments;
  • third-party logistics and courier partners, to deliver your order;
  • Meta (Facebook/Instagram) and Google, for analytics and advertising purposes, where you have not opted out;
  • government or law enforcement authorities, where required under applicable law.

Any third party we share your data with is required to handle it in accordance with applicable data protection law.

7. Cookies

We use cookies and similar technologies to operate and improve the Platform. Details of the types of cookies we use, and how you can manage your preferences, are set out in our separate Cookie Policy.

8. Data Retention

We retain your Personal Data for as long as necessary to fulfil the purposes described in this Policy, or as required under applicable law (including tax and audit requirements). You may request erasure of your data at any time, subject to Section 10.

9. Data Security

We take reasonable technical and organisational measures — including secure servers, restricted access, and encrypted payment processing through Razorpay — to protect your Personal Data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

10. Your Rights

In accordance with the DPDP Act, 2023, you have the right to:

  1. Access — request a summary of the Personal Data we hold about you and how it is processed;
  2. Correction & Erasure — request correction of inaccurate data, or erasure of your data where it is no longer necessary for the purpose it was collected;
  3. Withdraw Consent — withdraw consent for processing at any time (this will not affect the lawfulness of processing carried out before withdrawal);
  4. Grievance Redressal — raise a complaint with our Grievance Officer (see Section 13), and, if unresolved, escalate it to the Data Protection Board of India;
  5. Nominate a Representative — nominate another individual to exercise your rights on your behalf in the event of your death or incapacity.

To exercise any of these rights, write to us at homagnijewellery@gmail.com. You may also opt out of marketing communications at any time by replying "STOP" to any WhatsApp/SMS communication or by emailing us directly.

11. Children's Privacy

The Platform is not directed at individuals under the age of 18. We do not knowingly collect Personal Data from children. If we become aware that we have inadvertently collected data from a child without appropriate consent, we will delete it promptly. If you believe a child has provided us with information, please contact us at homagnijewellery@gmail.com.

12. International Users & Cross-Border Transfer

We accept orders from customers outside India. Where you place an order from outside India, your Personal Data may be processed in India in order to fulfil your order, in accordance with this Policy and applicable law.

13. Grievance Officer

In accordance with the DPDP Act, 2023 and the Information Technology Act, 2000, any complaints or grievances relating to the processing of your Personal Data may be addressed to:

Grievance Officer: Mistu Dey
Email: homagnijewellery@gmail.com
Phone: +91 98304 02242
Address: 212, Rashbehari Avenue, 1st Floor, Shop No. CD 104, Gariahat KMC Market, Kolkata – 700019, West Bengal, India

We will endeavour to address your grievance within 15 days of receipt.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this Policy periodically.

15. Contact Us

For any questions about this Privacy Policy, please contact us at:

Email: homagnijewellery@gmail.com
Phone / WhatsApp: +91 98304 02242
Address: 212, Rashbehari Avenue, 1st Floor, Shop No. CD 104, Gariahat KMC Market, Kolkata – 700019, West Bengal, India